Virtnumber ("us", "we", or "our") operates the https://virtnumber.com/ website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meaning as in our Terms of Service, set out below.
We ask you to provide some personal information for collection, use, and storage. We will not sell or redistribute your personal information. When you register or log in with Google, we collect, use, and store your name and email address. If you do not accept our Terms of Service or Privacy Policy, you are prohibited from using or accessing this site. You can delete all your data from our service at any time from your account settings.
We also use cookies and similar tracking technologies to analyze trends and understand how visitors use our Service and third-party sites. You can control cookies at the browser level, but disabling them may limit some features of the site. See our Cookie Policy for details on exactly what we use.
For any claims, please contact us.
When you register or log in with Google, we collect, use, and store your name and email address. If you do not accept these Terms or our Privacy Policy, you are prohibited from using or accessing this site.
Virtnumber acts as an intermediary that places your order with the underlying supplier. By placing an order with Virtnumber, you accept this risk and its outcome. Once a service or product has been ordered, it cannot be exchanged for another. If a mobile proxy stops working, we can only replace it with a similar new connection, we do not provide refunds.
There will be no refund if your order is unsuccessful. You can request a custom IP rotation interval for an EU 4G proxy connection. For US 4G proxies, the IP rotates automatically every 30 minutes to prevent SIM deactivation.
Virtual number auto-renewal conditions: a virtual number must receive at least one message within 15 days of its expiration date to qualify for auto-renewal. Dedicated (real) SMS numbers auto-renew without restrictions.
Credit on your account stays valid for 365 days from your most recent confirmed payment. Every new top-up starts that period again, so an account that is topped up from time to time keeps its credit for as long as it stays in use.
If 365 days pass with no confirmed payment, the remaining credit expires and the balance is set to zero. Expired credit cannot be restored or refunded, and no reminder is sent before it expires.
This section applies when a customer purchases services related to sending and/or receiving SMS and MMS. Messages sent to or from the customer may be blocked by carriers or service providers for various reasons; Virtnumber is not obligated to investigate or resolve any such blockage.
When using short codes, Virtnumber reserves the right to approve or reject any campaign at its discretion, and may suspend services related to any rejected campaign.
Users must report any problems with a mobile proxy or SMS number to Virtnumber Support by email or via the support ticket system. We reserve the right to update these Terms at any time; continued use of the Service after a change constitutes acceptance of the updated Terms.